The Times i have talked to Business owners, the most question has been on HOW CAN WE BEAT THE COMPETITION". here are some tips to go about it.

1. Examine Your Business well with a help of your Managers
2. Work to understand your customers by using your customer care agents
3. Examine your Business strong points and Unique strategies
4. Look at your competitors and find their week spots 
5. Create a competitive advantage
6. Focus on service
7. Review your costs and differentiate your products 
8. and make sure to stay on the cutting edge

and many more...Visit me on this site or give me a call in order to shape your business on +256782056973 or  reach me at kcallist@gmail.com